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Privacy Policy

Effective Date: July 15, 2026

WW Auto Services LLC d/b/a Quality PCM (“we,” “us,” or “our”) operates qualitypcm.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Information We Collect

We collect information you provide directly, including:

  • Contact information – name, email address, phone number, and shipping/billing address.
  • Order information – vehicle details, products ordered, payment method (processed securely by our payment processor; we do not store full card numbers).
  • Communications – messages you send us via email, phone, or our contact form.

We also automatically collect standard web analytics data (IP address, browser type, pages visited) through cookies and similar technologies to improve our site.

How We Use Your Information

  • Process and fulfill your orders.
  • Send transactional communications, including order confirmations, shipping updates, and delivery notifications via email and/or SMS text message.
  • Respond to your questions and provide customer support.
  • Improve our website and services.
  • Comply with legal obligations.

SMS / Text Messaging

SMS Opt-In & Consent

By providing your phone number at checkout on qualitypcm.com and checking the box to receive text message updates, you expressly consent to receive transactional SMS text messages from Quality PCM related to your order. Providing your phone number and opting in to SMS is completely voluntary and is not required to make a purchase.

Types of messages you may receive include:

  • Order confirmations
  • VIN programming updates
  • Shipping notifications and tracking numbers
  • Delivery confirmations
  • Message frequency: Typically 2–4 messages per order.
  • Message and data rates may apply.
  • Reply STOP to opt out of messages at any time.
  • Reply HELP for help or contact us at 1-888-735-1564.
  • Consent is not a condition of any purchase.
  • Messages may be sent using automated technology.

Your phone number and opt-in consent will not be sold, rented, or shared with third parties for marketing or promotional purposes. Your phone number is used solely for order-related transactional messages from Quality PCM.

Information Sharing

We do not sell or rent your personal information. We may share it with:

  • Service providers – payment processors, shipping carriers, and SMS/email providers who help us fulfill orders and communicate with you.
  • Legal requirements – when required by law, regulation, or legal process.

Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your information. However, no method of transmission over the internet is 100% secure.

Cookies

Our site uses cookies to remember your cart, analyze traffic, and improve your experience. You can disable cookies in your browser settings, though some site features may not function properly.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at: