Terms of Service | QualityPCM.com

Last Updated: July 2026

Agreement to Terms

By accessing and using QualityPCM.com ("Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or purchase our products.

Products and Services

Quality PCM sells pre-programmed Powertrain Control Modules (PCMs) for Dodge vehicles. Our products are intended for use as replacement parts in vehicles with failed or failing PCMs.

Product Descriptions

We strive to provide accurate product descriptions and compatibility information. However, we do not warrant that product descriptions or other content on this Website are accurate, complete, reliable, current, or error-free.

Compatibility

It is the customer's responsibility to verify that the PCM ordered is compatible with their vehicle. Compatibility is determined by vehicle year, make, model, engine, and transmission. We recommend verifying the part number against your existing PCM before ordering.

Orders and Payment

Order Acceptance

All orders are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraud.

Pricing

All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include shipping, handling, or applicable taxes, which will be added at checkout.

Payment

We accept major credit cards, PayPal, and other payment methods as displayed at checkout. Payment is due at the time of order. Your credit card will be charged when your order is placed.

VIN Requirement

Most PCMs require your Vehicle Identification Number (VIN) for proper programming. By providing your VIN, you confirm that you are the owner of the vehicle or are authorized to order parts for that vehicle.

Shipping and Delivery

Please refer to our Shipping Policy for detailed information about shipping methods, transit times, and costs. Risk of loss and title for all products pass to you upon delivery to the carrier.

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, exchanges, and refunds.

Warranty

Please refer to our Warranty Information page for detailed information about our Lifetime Warranty coverage and claims process.

SMS / Text Message Communications

During checkout, you may optionally provide your phone number and consent to receive transactional SMS text messages from Quality PCM. Providing your phone number and opting in to text messages is voluntary and is not a condition of any purchase.

If you opt in, you may receive messages related to your order, including order confirmations, programming updates, shipping notifications, tracking information, and delivery confirmations. Message frequency is typically 2–4 messages per order. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. Reply HELP for assistance or contact us at 1-888-735-1564. Your phone number will not be sold, shared, or used for marketing purposes. For more details, see our Privacy Policy.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUALITYPCM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR WEBSITE OR PRODUCTS, INCLUDING BUT NOT LIMITED TO:

Vehicle damage or mechanical failures
Towing or rental car expenses
Lost wages or business interruption
Data loss or corruption
Personal injury or property damage

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.

Disclaimer of Warranties

EXCEPT FOR THE EXPRESS WARRANTY PROVIDED WITH OUR PRODUCTS, ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Indemnification

You agree to indemnify, defend, and hold harmless Quality PCM, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from your use of our Website or products, your violation of these Terms, or your violation of any rights of another.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Quality PCM or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Trademark Notice

Dodge, Ram, Charger, Challenger, Durango, HEMI, and other vehicle names and logos are registered trademarks of Stellantis N.V. Quality PCM is not affiliated with, endorsed by, or sponsored by Stellantis or any of its subsidiaries. Use of these trademarks is for identification purposes only.

User Conduct

You agree not to use this Website to:

Violate any applicable law or regulation
Infringe the rights of others
Submit false or misleading information
Transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the Website

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any legal action or proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Wake County, North Carolina.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

Contact Information

Questions about these Terms should be directed to:

Email: support@qualitypcm.com
Phone: 1-888-735-1564
Mail: WW Auto Services LLC, 4112 Pleasant Valley Road, 2nd Floor, Raleigh, NC 27612